Support
If you have trouble with usage or a problem, please check the following first.
Check these first
- Usage guide: covers name and display scale, moving and minimizing, the next egg and album, weather, Google Calendar and common problems.
- Weather and location guide : if location can't be used, you can still use it by choosing a region.
- About syncing and connecting events : what to check when no bubble appears after syncing, or when there is a connection error.
- Privacy Policy — about the data that is stored, the data that is not, and how to delete it.
To check a problem, please do not remove and reinstall the extension. Your growth state and album would be lost. First try reloading an ordinary web page or restarting Chrome.
If it is still not resolved
Please contact us at the address below. A reply may take some time.
When contacting us, including your Chrome version, your Mimon version and the steps that led to the problem helps us respond smoothly.
You do not need to send the contents of your events or any credentials. If a screenshot shows personal information, please hide the parts that are not needed.
Operator
wwwn_lab (X: @wwwn_life)